Cost - Insurance

Yes! Doctor On Demand accepts Medicare. Enjoy $0 Copays For Urgent and Everyday Care. Medicare Part B covers copays for Doctor On Demand Urgent and Everyday Care video visits*.
*Copays for everyday and urgent care are waived for Medicare Part B beneficiaries during the public health emergency as permitted by government policy. Please check this policy as it may change.

Doctor On Demand offers urgent care visits for conditions such as colds, coughs, fever, UTI’s, IBS, sinus infections, allergies, prescriptions, and more. If you are covered by your health care plan or employer, your visit may be as low $0. If you do not have insurance, you can see a licensed medical doctor or nurse practitioner starting at $99 for a 15 min urgent care consultation.

Doctor On Demand is a covered benefit for over 98 million Americans. If you’re covered by your employer or insurance, then you could pay $0. However, you can also use Doctor On Demand if you do not have any medical insurance. Mental Health visits start at $134 per therapy visit and $299 per psychiatry visit. 15-minute follow-up appointments are available for $129.

Doctor On Demand is available even if you do not have medical insurance. Medical visits start at $99 and mental health visits start at $134. It’s free to sign up and easy to check your coverage when you register. Using telehealth such as Doctor On Demand is a great solution for those who do not have insurance and/or cannot easily get to an urgent care or mental health visit in person. Doctor On Demand follows strict HIPAA-compliant privacy and security protocols to protect your personal and medical information which means your virtual visit is confidential, and your data is encrypted to ensure a secure experience.

Doctor On Demand works with many employers and insurance health plans. During registration, make sure to add your insurance to find out if your health plan supports Doctor On Demand telehealth visits.

Here are a few of many insurance plans that we work with (this is not a full list, please create your account and add your insurance/employer to find out if you may be covered):

• Premera Blue Cross
• Blue Cross Blue Shield
• Humana Military
• CDPHP
• Harvard Pilgrim Health Care
• Wellmark
• Healthnet Federal Services
• Regence
• Asuris Northwest Health
• SCAN Health Plan
• UnitedHealthcare
• Florida Health Care Plans
• Surest

To see if your company or employer is included, follow these easy steps:

1. Open the Doctor On Demand app or create your account online.
2. Go to the gear symbol in the top right
3. Go to “Insurance” or “Employer” and follow the prompts

If you have additional questions, feel free to call us directly at 1-800-997-6196.