Contact us - Doctor On Demand

Get Help Quickly

Browse our most frequently asked questions (FAQs) for quick answers about Doctor On Demand and our services.

General Questions
Excuse Notes & Medical Records
Payment, Insurance & Billing
Prescriptions & Pharmacy
Troubleshooting
Managing my Account

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Message Support

Reach out to us and one of our Customer Support Representatives will follow up with you.

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Call Support

Need immediate support? Call our Customer Support Team, they’ll be happy to help.

Toll Free: (800) 997-6196
TTY: 711

Email Us

For media relations and other inquiries, please email us at one of the addresses below.

Media inquiries: press@doctorondemand.com

Sales inquiries: dodsales@doctorondemand.com

Partnership inquiries: partnerships@doctorondemand.com

If you are experiencing a crisis or an emergency, please don't use this tool and dial 911 or go to your nearest emergency room. You may also access the free, 24-hour National Suicide Prevention Lifeline at 1-800-273-8255 (1-800-273-TALK).