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Browse our most frequently asked questions (FAQs) for quick answers about Doctor On Demand and our services.
- General Questions
- Excuse Notes & Medical Records
- Payment, Insurance & Billing
- Prescriptions & Pharmacy
- Troubleshooting
- Managing my Account
If you are experiencing a crisis or an emergency, please don't use this tool and dial 911 or go to your nearest emergency room. You may also access the free, 24-hour National Suicide Prevention Lifeline at 1-800-273-8255 (1-800-273-TALK).