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Contact Us

Contact Us
Get Help Quickly
Browse our most frequently asked questions (FAQs) for quick answers about Doctor On Demand and our services.
  • General Questions
  • Excuse Notes & Medical Records
  • Payment, Insurance & Billing
  • Prescriptions & Pharmacy
  • Troubleshooting
  • Managing my Account
Request a Demo

Doctor On Demand is now part of Included Health. Request a demo to learn more about how our solutions are helping employers, health plans, consultants and more.


Message Support

Reach out to us and one of our Customer Support Representatives will follow up with you.

Call Support

Need immediate support? Call our Customer Support Team, they’ll be happy to help.

Toll Free: (800) 997-6196
TTY: 711

Email Us

For media relations and other inquiries, please email us at one of the addresses below.


Media inquiries:

Partnership inquiries:

If you are experiencing a crisis or an emergency, please don't use this tool and dial 911 or go to your nearest emergency room. You may also access the free, 24-hour National Suicide Prevention Lifeline at 1-800-273-8255 (1-800-273-TALK).

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Our Locations

With offices in Minneapolis and Washington D.C., our home office is located in the heart of innovation in San Francisco, CA.

One California Street
Suite 2300
San Francisco, CA 94111, USA

(800) 997-6196

TTY: 711