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Browse our most frequently asked questions (FAQs) for quick answers about Doctor On Demand and our services.
  • General Questions
  • Excuse Notes & Medical Records
  • Payment, Insurance & Billing
  • Prescriptions & Pharmacy
  • Troubleshooting
  • Managing my Account
Request a Demo

Doctor On Demand is now part of Included Health.  Request a demo for sales inquiries or to learn more.

Message Support

Reach out to us and one of our Customer Support Representatives will follow up with you.

Call Support

Need immediate support? Call our Customer Support Team, they’ll be happy to help.

Toll Free: (800) 997-6196
TTY: 711

Email Us

For media relations and other inquiries, please email us at one of the addresses below.

 

Media inquiries: press@doctorondemand.com

Partnership inquiries: partnerships@doctorondemand.com

If you are experiencing a crisis or an emergency, please don't use this tool and dial 911 or go to your nearest emergency room. You may also access the free, 24-hour National Suicide Prevention Lifeline at 1-800-273-8255 (1-800-273-TALK).