Medicare Telehealth: Urgent Care & Virtual Doctor Visits

$0 Copays For Urgent and Everyday Care

Medicare Part B covers copays for Doctor On Demand Urgent and Everyday Care video visits*.

Accessing this Medicare benefit is easy

1. Create a Doctor On Demand account

Create your account. Add your email address, date of birth, and create a password.
2. Set up your profile

Enter your name, phone number, and sex. Please have your Medicare card ready.
3. Add your Medicare insurance

Select Medicare as your insurer and input your Medicare Number from your Insurance card.

Medicare Advantage Member? Check if your Medicare Advantage plan covers Doctor On Demand once you create your account.

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*Copays for everyday and urgent care are waived for Medicare Part B beneficiaries during the public health emergency as permitted by government policy.

Dr. Kristin Dean

Medical Doctor

Patients appreciate how easy it is to have a video visit, and the level of compassionate care we provide 24 hours a day.

Dr. Prentiss Taylor

Medical Doctor

Doctor On Demand helps us provide service at inconvenient times, when many urgent care centers are closed at night or on weekends.

Dr. Heather Hawthorne

Medical Doctor

Within minutes of an injury or illness onset, I can work with patients to make sure they are on a path to a speedy recovery.

Frequently Asked Medicare Questions

Doctor On Demand offers both medical and mental health appointments; however, we are still in the process of enrolling our mental health providers in Medicare Part B. In the meantime, we encourage you to book a visit with our medical providers, who are cross-trained in mental health services. Your medical provider may recommend that you continue treatment with a mental health provider.

Instructions for adding Medicare to your existing account if you are accessing Doctor On Demand on your desktop computer:

If you already have a Doctor On Demand account, you need to sign-in, go to the dropdown menu below your name and select Payments and benefits, then scroll to the insurance section and click Add insurance. Next, select Medicare, and add your Medicare Number.

Instructions for adding Medicare to your existing account if you are accessing Doctor On Demand through the App on your mobile device:

If you already have a Doctor On Demand account, you need to open the app, sign-in, go to My Account, select Add Insurance, select Medicare, and add your Medicare Number

Part A does not cover Doctor On Demand visits, but you or your spouse’s health plan may. You can check if that insurance company offers Doctor On Demand once you create a free account. For the most up to date information, please visit our Medicare page.

We take your privacy and the security of your information seriously. Doctor on Demand is HITRUST certified and NCQA and URAC accredited, which are the most respected certifications in the healthcare industry. We do not share your personal health information (PHI) information with anyone unless you explicitly request a record of your visit be sent to your primary care physician.

Create account

Medicare Telehealth: Urgent Care & Virtual Doctor Visits

$0 Copays For Urgent and Everyday Care

1. Create a Doctor On Demand account

2. Set up your profile

3. Add your Medicare insurance

Dr. Kristin Dean

Dr. Prentiss Taylor

Dr. Heather Hawthorne

Frequently Asked Medicare Questions