Online Prescription Refills & Medication Management

Yes, you can get antibiotics online after a licensed doctor evaluates your symptoms and determines that they’re medically necessary. Conditions like strep throat, UTIs, sinus infections, and skin infections may be treated with antibiotics if appropriate. With Doctor On Demand, you can speak to a board-certified physician from home and, if needed, get a prescription sent directly to your pharmacy—quickly and securely.

In some cases, online doctors can prescribe certain controlled substances—but strict federal and state regulations apply. For example, medications like ADHD treatments, anti-anxiety drugs, or certain pain relievers often require an in-person exam or ongoing monitoring. At Doctor On Demand, our licensed providers follow all legal guidelines and can help determine the safest and most appropriate treatment for your condition. If a controlled medication is needed, they’ll guide you on the next steps.

Most prescription medications require authorization from a licensed doctor for refills—especially for ongoing conditions like high blood pressure or anxiety. You typically cannot get a refill legally without consulting a healthcare provider. With Doctor On Demand, you can connect with a board-certified doctor online to review your prescription and get a refill quickly and safely, often within minutes—all from the comfort of your home.

Doctor On Demand providers can prescribe a wide range of medications to treat common conditions, including antibiotics for infections, antiviral medications, allergy treatments, skin condition medications, and mental health prescriptions like antidepressants and anxiety medications. However, we do not prescribe controlled substances (such as opioids, benzodiazepines, or stimulants) due to telehealth regulations. During your virtual visit, a board-certified provider will assess your condition and determine the most appropriate treatment. If a prescription is needed, it will be sent to your preferred pharmacy for pickup.

Yes, you can get many prescriptions online using Doctor On Demand. Our licensed healthcare providers can write prescriptions for a variety of conditions but do require a video consultation. However, there are important restrictions, especially for controlled substances, which generally require an in-person evaluation. Regulations vary by state and are subject to change. Doctor On Demand adheres to all state laws and requirements regarding online prescriptions and telehealth.

It’s free to sign up for a Doctor On Demand by Included Health account, and there’s no membership fee. You pay on a by-visit basis when you talk to a board-certified clinician. If paying with your insurance/employer benefits, the cost will vary depending on your benefits, and in many cases will be $0. It is important to enter your insurance and employer information when you register for your account. All costs will be shown prior to scheduling an appointment.  If you are not covered by insurance or your employer, pricing is as follows:

Everyday and Urgent Care

• $99 for a 15 min consultation

Psychology

• $134 for a 25 min consultation
• $184 for a 50 min consultation

Psychiatry

• $299 for initial 45 min consultation
• $129 for 15 min follow-up

Before the consultation ends, you will have the option to extend the call for an additional fee. Updated pricing and insurance information can always be found our How Much Does it Cost page.

Yes, you do. It’s important to have an updated list of all current and past medications in order for one of the doctors to refill your prescription.