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Illustration of person in telemedicine call

Doctor On Demand is now part of Included Health.

Access these benefits at your all-in-one healthcare home:

  • Virtual primary, urgent and mental health care
  • Top specialists and 24/7 benefits experts
  • Plus more

You can still use your existing Doctor On Demand account for virtual care.

sick man and woman in bed with tissues calling a doctor on their laptop using Doctor on Demand.
Get cold and flu care from the comfort of home.
Visit wait times may vary.

See a doctor for cold and flu symptoms without getting out of bed. With Doctor On Demand® by Included Health, you have 24/7 access to virtual care from anywhere.

Learn more about your new benefits with Included Health.

Covered Visits for Comcast NBCUniversal Employees

Get virtual care with a primary care doctor, therapist, or psychiatrist anytime.* When you’re sick and need care, our team is standing by around the clock. Available 24/7 from your smartphone, tablet or laptop, our providers can help get you on track as well as order prescriptions, if needed. We’ll take the hassle and guesswork out of feeling better.

Type of care
Your cost

*All Comcast NBCUniversal employees and their eligible dependents enrolled in an IBX Pay Now/Pay Later or EPO medical plan are eligible for all services. Individuals enrolled in a Tufts EPO medical plan are eligible for all services with the exception of Virtual Primary Care. Individuals medically eligible but not enrolled, or enrolled in a Kaiser or HMSA policy are eligible for telephonic advocacy support and LGBTQ+ Health.

Employees who are represented by a labor union or guild may or may not be eligible for any or all of the benefits, plans or programs described in this website. The eligibility of union represented employees for these benefits, plans or programs may be governed by the applicable collective bargaining agreement(s) and/or subject to collective bargaining.

Telemedicine call on tablet
Urgent Care Includes

With 24/7 access to doctors and other medical experts, care is always available, anytime and anywhere. Select and see your favorite providers again and again, right from your smartphone, tablet or computer.

Better yet, we work with health plans and employers. Nearly 98 million Americans have covered care. It’s free to sign-up and easy to check your coverage when you register.


What we treat
Get care, from anywhere
Download the Doctor On Demand app today.
105.7K Ratings
Dr Amy Cottrell
Dr. Amy Cottrell
Family Practice Physician

"Through this amazing technology and staff, I can help people from all over, no matter where they are, or where I am, with a much more authentic picture of how the patients are functioning in their own environment."

Five stars
Nikole Benders Hadi, M.D.
Dr. Nikole Benders-Hadi

"With Doctor On Demand I am able to provide mental health treatment options and educate patients in a way many didn't think possible. I love the opportunity to improve access to care and eliminate stigma in this way. I couldn’t be happier with my Doctor On Demand practice."

Five stars
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What our patients are saying

“If you don't feel like dragging your sick self out of bed, this app is for you. It connects you with a board-certified physician who will ask about your medical history and symptoms, before performing an exam — all from the comfort of your phone.”

— Corrine G., CA

Five stars

“Doctor Asha was very attentive and concerned about my needs and completely professional. I am very happy and grateful about using this service. I recently experienced a close family loss. Doctor On Demand is so dynamic and offers a wide variety of services including therapy, health, and other needed services.” 


Five stars

“This is the best app. I’ve used it many times for my kids and myself. Very convenient. They have saved me trips to the doctor when sick or with sick kids.”

— Carson D., TN

Five stars

"We have used this service several times in the past with everything from the flu, to UTI, to tick bite. I would highly recommend Doctor On Demand."

–S. Watkins

Five stars

"Tanya Steinlage was unbelievably knowledgeable as well, as kind and willing to talk about, and explain many things about my syndrome and history of UTIs. She is one of the best people that I have talked to since finding out about my autoimmune disease. She gave me many resources, and I would like very much to work with her again."

–D., Kansas City, KS

Five stars
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From colds to cholesterol to depression, think of us as your first stop for everyday care.