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McDonald's How to Guide

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How to register for your free visits
Follow the steps below to make sure you and your household members
have access to your free visits as a McDonald’s employee.
Screenshot of Doctor on Demand app. Log in screen.
Step 1

After downloading and opening the Doctor On Demand app, select Create Account.

Screenshot of Doctor on Demand app. Personal information screen.
Step 2

Enter your email, date of birth, and your new password.

Screenshot of Doctor on Demand app. Personal information screen.
Step 3

Fill out some basic information about yourself, then select Continue.

Screenshot of Doctor on Demand app. Search for insurance provider. Arrow pointing to "Skip Insurance"
Step 4

You'll be asked if your insurance providers covers you. Select Skip Insurance at the bottom of the screen.

Screenshot of Doctor on Demand app. Does your employer help cover visits?
Step 5

You’ll be asked if your employer covers your visits, select Yes.

Screenshot of Doctor on Demand app. McDonald's Franchise circled.
Step 6

In the search bar, enter McDonald's Franchise. Make sure you select this option, not McDonald's Corporation (McOpCo). Then select Submit.

Screenshot of Doctor on Demand app. Consent screen. Click 'yes'
Step 7

Select Yes. You can now access your account and use your free visits.

McDonald's Franchise employees and their household members are each eligible for 10 free Doctor On Demand by Included Health urgent care or mental health visits per calendar year. Once they have used their 10 visits, the member can continue to use Doctor On Demand at our published visit rates.

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