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Starting 1/1/25, Saver Plan members must meet their deductible before accessing video visits through Doctor on Demand by Included Health at no cost.
This change is due to new telehealth regulations for high deductible health plans.

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Walmart

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Close up of smartphone with female doctor

See a doctor or mental health professional online.

Get convenient virtual care available at no cost to you or your qualified dependents, including urgent, primary, and mental health care.

Included Health Logo

Walmart associates also have access to Included Health.

  • Access plan ID card information
  • Chat with a nurse for advice
  • Review claims history
  • Get billing support
  • Find a local doctor
  • Get a second opinion
  • Annual Enrollment support
$0 Copay with disclaimer

How much does a visit cost?

$0 Virtual doctor visits*
Whether you, or your covered dependents need urgent care in minutes, or primary care from a dedicated doctor, Walmart covers the cost of the visit for most medical plans.


$0 Virtual mental health visits*
Virtual visits with mental health professionals are available at no cost for most medical plans.

Visits for medical, psychology/therapy, and psychiatry are available through most medical plans. The Associates' Health and Welfare Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Starting 1/1/25, Saver Plan members must meet their deductible before accessing video visits through Doctor on Demand by Included Health at no cost. This change is due to new telehealth regulations for high deductible health plans.

English
Interpreter Services are available at no cost. 1-800-421-1362

Español
Los servicios de interpretación están disponibles de manera gratuita. 1-800-421-1362

telemedicine call on smartphone
telemedicine call on smartphone

What we treat

telemedicine call on smartphone
telemedicine call on smartphone

With virtual primary care, you can see the same doctor online as often as you want for annual check-ups, chronic conditions, everyday needs, and more. Pick a provider from our extensive network of experienced physicians.

  • Annual check-up
  • Lab & screenings
  • Chronic conditions
  • Everyday care
  • Prescriptions & refills
  • Imaging & specialist referrals
  • Men’s and women’s health
  • PrEP and HIV testing

With 24/7 access to doctors and other medical professionals, care is available anytime and anywhere right from your smartphone, tablet or computer.

Cold & flu
  • Coughs and bronchitis
  • Covid-19
  • Respiratory infections
  • Nausea & vomiting
Skin conditions
  • Acne
  • Cellulitis
  • Rashes
  • Sunburn
Allergies
  • Seasonal
  • Eye inflammation
  • Allergic sinusitis
  • Hives
Everyday care
  • UTIs
  • Headaches
  • IBS
  • Joint pain

*For specialist referrals and imaging, including ultrasounds and x-rays, you will need to schedule a primary care visit.

Online counseling services include online therapy and psychiatry for behavioral health.

  • Anxiety
  • Stress
  • Depression
  • PTSD
  • Youth mental health concerns
  • Trauma and loss
  • Bipolar disorder
  • Relationship issues
  • Medication management
  • Grief
woman on phone talking to care coordinator
woman on phone talking to care coordinator
Care that goes beyond the screen

Get referrals to in-person specialists, prescriptions sent to your local pharmacy, and annual lab work ordered to a nearby location—all from an online visit.

Get care, from anywhere
with the Doctor On Demand
telehealth app
Download the free app
105.7K Ratings
What our patients are saying

“If you don't feel like dragging your sick self out of bed, this app is for you. It connects you with a board-certified physician who will ask about your medical history and symptoms, before performing an exam — all from the comfort of your phone.”

— Doctor On Demand Patient

Five stars

“This is the best app. I’ve used it many times for my kids and myself. Very convenient. They have saved me trips to the doctor when sick or with sick kids.”

— Doctor On Demand Patient

Five stars
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Virtual Primary Care Frequently Asked Questions