American Airlines Employee Virtual Doctor Visits

See a doctor online, 24/7.

Our top-rated providers can treat 90% of common ER complaints virtually, from pink eye and UTIs to coughs and colds.

How much does a visit cost for American Airlines?

To see the cost, log in to your account or register for Doctor On Demand. We'll always show you the cost upfront, so there's no surprise bills.

Check your copay

What we treat

Urgent Care

With 24/7 access to doctors and other medical experts, care is available anytime and anywhere right from your smartphone, tablet or computer.

Cold & flu

Cough
Covid-19
Headaches
Nausea & vomiting

Skin conditions

Acne
Cellulitis
Rashes
Sunburn

Allergies

Seasonal
Epipen refills
Allergic sinusitis
Hives

Everyday are

UTIs
Fatigue
IBS
Joint pain

Get care,
from anywhere

Download the free app

What our patients are saying

“If you don't feel like dragging your sick self out of bed, this app is for you. It connects you with a board-certified physician who will ask about your medical history and symptoms, before performing an exam — all from the comfort of your phone.”

— Doctor On Demand Patient

“This is the best app. I’ve used it many times for my kids and myself. Very convenient. They have saved me trips to the doctor when sick or with sick kids.”

— Doctor On Demand Patient

"We have used this service several times in the past with everything from the flu, to UTI, to tick bite. I would highly recommend Doctor On Demand."

— Doctor On Demand Patient

"Tanya Steinlage was unbelievably knowledgeable as well, as kind and willing to talk about, and explain many things about my syndrome and history of UTIs. She is one of the best people that I have talked to since finding out about my autoimmune disease. She gave me many resources, and I would like very much to work with her again."

— Doctor On Demand Patient

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Frequently Asked Questions

No matter what brings you to Doctor On Demand, whether it is for urgent care such as a cold or cough, or mental health care such as a psychiatric prescription refill, all patients must begin by creating an online account. This information is HIPAA compliant and will allow us to match you with a board certified provider in your state. Entering your name, location and health insurance information (if any) will allow us to get you the best care at the best price.

The most common symptoms of COVID-19 include fever, chills, cough, shortness of breath, tiredness, muscle or body aches, headaches, new loss of taste or smell, sore throat, congestion or runny nose, nausea, vomiting, and diarrhea.

Not necessarily. Our doctors will meet with you to determine if a lab test is necessary based on your symptoms. However, you may need to visit a lab if you have severe symptoms, you’re pregnant, or if you have other medical problems and are at higher risk for serious infections.

It may be possible for a same-day prescription, if you are eligible. The clinician will need to determine if you have mild symptoms, have not just recently been on antibiotics, and do not have a history of recurrent infection. But sometimes our clinicians feel you are best managed with urine testing first and will either order the test and wait, or order the test and treat at the same time.

Your treatment plan will always be at your clinicians discretion, and based on your medical history.

Anyone with symptoms that may be caused by something other than a UTI may be asked to do further testing before treating a UTI.

It’s free to sign up for a Doctor On Demand by Included Health account, and there’s no membership fee. You pay on a by-visit basis when you talk to a board-certified clinician. If paying with your insurance/employer benefits, the cost will vary depending on your benefits, and in many cases will be $0. It is important to enter your insurance and employer information when you register for your account. All costs will be shown prior to scheduling an appointment. If you are not covered by insurance or your employer, pricing is as follows:

Everyday and Urgent Care

$99 for a 15 min consultation

Psychology

$134 for a 25 min consultation
$184 for a 50 min consultation

Psychiatry

$299 for initial 45 min consultation
$129 for 15 min follow-up

Before the consultation ends, you will have the option to extend the call for an additional fee. Updated pricing and insurance information can always be found our How Much Does it Cost page.