Page top

Humana - HCPS

From colds to cholesterol to depression, think of us as your first stop for everyday care.

Man working in backyard on laptop

24/7 care from the backyard, not the ER

We treat 90% of common ER complaints from bug bites to stomach bugs, from sunburn to sore throats. On call, on your phone, on your lawn chair.

Did you know you have access to a chat-based coach for $0?
Covered visits for Humana HCPS Employees

You have access to Doctor On Demand's Urgent Care + Mental Health providers. The average wait time to see an urgent care provider is usually 5 minutes or less.  Mental health appointments are generally available within a few days.  Our mental health practice isn’t confined to business hours, Monday through Friday. Choose from a variety of therapists with different backgrounds and specialties, available when you are.

Type of care
Your cost
Copay varies by plan
Copay varies by plan
Copay varies by plan

*Copays vary depending on your Humana plan. For questions, visit or call the number on the back of your Humana member ID card.

Telemedicine call on tablet
Your Urgent Care + Behavioral Health Plan includes

With 24/7 access to doctors, psychiatrists, psychologists, therapists and other medical experts, care is always available, anytime and anywhere. Select and see your favorite providers again and again, right from your smartphone, tablet or computer. 

You also have access to a chat-based coach for $0. Our coaches can help you with things like stress, jumpstarting healthy habits, relationship issues, trouble sleeping, and more.

Better yet, we work with health plans and employers. Nearly 98 million Americans have covered care. It’s free to signup and easy to check your coverage when you register.

What we treat
Urgent Care
  • Cold and flu
  • Cough
  • COVID-19
  • Sinus infections
  • Skin rashes
  • Asthma and allergies
  • Urinary tract infections
  • Headaches and migraines
  • See all Urgent Care
Behavioral Health
  • Anxiety and depression
  • Stress
  • Trauma and loss
  • PTSD
  • Bipolar disorder
  • Relationship issues
  • Mental health screenings
  • Grief
  • See all Behavioral Health
Urgent & Mental Healthcare from Doctor On Demand

With 24/7 access to board-certified, U.S.-based doctors, we're available where and when it works for you.  You can also make an appointment to see psychiatrists, psychologists, and therapists. Select and see your favorite providers again and again, right from your smartphone, tablet or computer.

Illustration of 3 steps. Sign up, get the app, talk to a doctor
Always on the go?
Download the Doctor On Demand app today.
Dr. Prentiss Taylor
Dr. Prentiss Taylor
Family Practice Physician

"Doctor On Demand allows me to serve people in towns and rural areas, like the ones in which my parents grew up. Also Doctor On Demand helps us provide service at inconvenient times, when many urgent care centers are closed at night or on weekends."

Five stars
Dr Amy Cottrell
Dr. Amy Cottrell
Family Practice Physician

"Through this amazing technology and staff, I can help people from all over, no matter where they are, or where I am, with a much more authentic picture of how the patients are functioning in their own environment."

Five stars
Nikole Benders Hadi, M.D.
Dr. Nikole Benders-Hadi

"With Doctor On Demand I am able to provide mental health treatment options and educate patients in a way many didn't think possible. I love the opportunity to improve access to care and eliminate stigma in this way. I couldn’t be happier with my Doctor On Demand practice."

Five stars
Continue to slideshow controls
See what others are saying about Doctor On Demand.

“If you don't feel like dragging your sick self out of bed, this app is for you. It connects you with a board-certified physician who will ask about your medical history and symptoms, before performing an exam — all from the comfort of your phone.”

— Corrine G., CA

“This is the best app. I’ve used it many times for my kids and myself. Very convenient. They have saved me trips to the doctor when sick or with sick kids.”

— Carson D., TN

Looking for more out of your Total Virtual Care™ provider?

seeking therapy on phone for ptsd and depression
You don’t have to manage stress alone. You’ve got us.
In a world of never ending to-do lists, and non-stop video meetings, it’s easy to feel overwhelmed. We make accessing mental health support the easiest thing you’ll do today.